Remittance Processes

For China, Hong Kong, Vietnam, Indonesia:

  • Recipient's Name
  • Recipient's Bank Name
  • Recipient's Bank Address
  • Recipient's Bank Branch
  • Recipient's Telephone Number
  • Sender's Name
  • Sender's Identity Number (includes IC, Passport or any other valid passes)
  • Sender's Address
  • Sender's Telephone Number
  • Purpose of Remittance

For Europe, UK, USA, Australia, New Zealand and all other countries:

  • Recipient's Name
  • Recipient's Address
  • Bank Name
  • Bank Address
  • Bank Branch (If applicable)
  • SWIFT Code
  • BIC/SORT/I-Ban Code
  • Purpose of Remittance
  • Invoice (if remitting to a company only)
  • Address of beneficiary (For Canadian Dollars only)

Your identity documents such as passport, IC, or any other valid passes. Driving licence will not be accepted.

Typically, funds will be deposited into our customer's accounts within the same business day for RMB, and 2-3 business days for all other major currencies. Delays are to be expected following public holidays and weekends.

Each of the service charge stated below is a flat rate irregardless of amount.

  • RMB: $18
  • Malaysia RM: $10
Thailand BAHT: $20
Indonesia RUPIAH: $15

  • Hong Kong HONG KONG DOLLAR : $20

Yes, the service fee is the same regardless of amount.

For remittance transactions above $30,000, we need the following:

If you are an individual:

  1. Your IRAS or Monthly Salary slip to certify your income.
  2. Authorisation Letter if you are remitting on behalf of somebody (Sample Authorisation Letter provided by us for Individuals)
  3. Bank Withdrawal Slip

If you are a corporate entity:

  1. ROC Bizfile
  2. The IC of the person remitting
  3. Director's IC
  4. Invoice to prove remittance purpose
  5. If you are conducting remittance matters on behalf of your company, an Authorisation Letter certified by a Director in your company is required.